Having trouble with All Stuck Up?

Some owners of All Stuck Up have opened the app to discover that they have lost all of their stickies! Others can't save their work at all; when they quit and come back in all of their new stickies and pages are gone. We will have a new version in the App Store that fixes these problems ASAP. In the meantime we have some workarounds for you. Let us know if you have any trouble with these instructions.

Can't save notes in ASU 1.02

To fix this problem you will first need to make a copy of this file on your computer: full_state.xml. "Right-click" the link and choose to save it on your Desktop, making sure it's named "full_state.xml". Then connect your iPad with iTunes and use iTunes filesharing to copy it to All Stuck Up (see this document if you've never used iTunes filesharing before). All Stuck Up should now save notes and pages correctly.

Lost notes in ASU 1.02

If you find in 1.02 that your stickies are gone you can use iTunes filesharing to copy ASU's "backups" folder to your Desktop, find the latest backup file, and copy that back to ASU (again using iTunes filesharing) with the name "full_state.xml" (replacing the one that's already there). See this document if you've never used iTunes filesharing before.

Lost notes in ASU 1.01 or when upgrading to 1.02

To recover your work in this case you will need to go through a somewhat complex process. You need to find a file called "full_state.xml" in the backup file that iTunes created the last time you synced your iPad. Unfortunately the iTunes backup/restore mechanism requires that you restore the entire device; they don't have any mechanism to retrieve a single file from a backup. So you will need to:

  1. Sync your iPad. This will create a new backup, preserving the current state of all of your apps.
  2. Follow the procedure here to restore from a backup, from before you lost your notes: http://support.apple.com/kb/ht1414
  3. Use iTunes filesharing to copy the file "full_state.xml" out of All Stuck Up and onto your Desktop (see this document if you've never used iTunes filesharing before)
  4. Restore from backup again, going back to the state you saved in step 1 above
  5. Use iTunes filesharing again to copy the file "full_state.xml" back in to All Stuck Up

Want to copy notes from one iPad to another

All Stuck Up creates a backup file called "full_state.xml" in its iTunes backups. If you want to copy your notes from one iPad to another, you can use iTunes to extract that file from one iPad, and push it to a second. Multitasking makes this a little trickier, but here's how to do it:

  1. Sync your old iPad. This will create a new backup, preserving the current state of all of your apps.
  2. Use iTunes filesharing to copy the file "full_state.xml" out of All Stuck Up (from your old iPad) to your Desktop. (See this Apple document on how to use iTunes filesharing.)
  3. Make sure All Stuck Up isn't running on your new iPad (see this Apple document on how to stop applications that are running in the background.)
  4. Use iTunes filesharing to copy the "fulle_state.xml" from your Desktop to your new iPad's copy of All Stuck Up.